Customer satisfaction is our priority.

Returns

Returns are accepted only if:

• The product arrives damaged.
• The wrong item is delivered.
• The product has a manufacturing defect.

Non-Returnable Items

Due to hygiene and safety reasons, the following items cannot be returned once delivered:

• Bath Bombs
• Bath Salts
• Personal Care Products

Personalized or custom-made products are also non-returnable.

Reporting an Issue

Please notify us within 48 hours of delivery by providing:

• Order Number
• Photos of the product
• Photos of the packaging
• Brief description of the issue

Refunds

After inspection and approval:

• Refunds are processed within 5–7 business days.
• Refunds are issued using the original payment method.

Replacement

Where applicable, we may offer a replacement instead of a refund.

Order Cancellation

Orders can only be cancelled before they are shipped.

Once dispatched, orders cannot be cancelled.

Contact Us

For any questions regarding your order, returns, or refunds, please contact our customer support team through the Contact Us page.